Hotel Reviews
Official Hotel Review & Horrible Experience At Country Inn & Suites In London, Kentucky!
This visit was a unique one for me. To be honest I have never experienced a place like this before. If it were not for the fact it was already near 11 pm and after driving 10 hours I would of asked for a refund and moved on to another hotel.
Where do we begin. I’m not sure. I was pretty furious at times on this night. There were a few things that really got under my skin pretty quickly, and it’s safe to say I’ll never stay at this hotel again. I’m not even sure If I will ever stay at a Country Inn & Suites again. Even though I know most are individually owned by other people.
That’s the kind of night I had here. And the things I saw were something I cannot say I’ve seen before. I will say this, when something is being remodeled, maybe think twice about staying there.
Let’s Start at Check-in.
This was the pleasant side of the hotel. The lady at the front desk was kind and the check-in process was quick and easy. I did request a first-floor room and they accommodated that, but I kind of regretted that upon entering our room.
I got the key and went to the car. We were told that there was a door at the end as our room was at the far end of the hotel. The lot was really full, but we were able to find a parking spot near the end of the lot, toward the back door.
One of the reasons I booked the room was because they only had a small fee for pets, and they were pet friendly. I had an idea that they were remodeling from other reviews, but the reviews were a little off in regards to the hotel. After viewing and sleeping there, I’d say they are way overrated on their online reviews, especially the latest ones.
This Is Where The Nightmare Began…
The first thing we did was try to find the pet spot so that our dog could go to the bathroom before entering the room. I was thrown off by the location which was at the back of the hotel and it was pretty shady. There were a number of what they called “WORKERS” outside the back door and a bunch of junk and huge containers all over the place. It was a little disgusting.
There were several men hanging out back there a few with beers in their hands. I thought they were guests, but they were not. They were workers. I’m not sure if this is a common thing, but I’ve been to a lot of hotels, I’ve never seen workers outside the hotel and working on the hotel around 11 pm at night. 
That was a bit unusual. The back door was wide open as there were guys using a dolly to move tools, material, and toilets back n forth through the hotel.
There were several doors open to rooms that were completely deconstructed and were a mess. That gave me a little bit of a chill, then there were several men speaking god knows what language really loudly and hammering and banging on things in the room. Oddly enough they were working in the rooms. I found that to get the fire going a little bit, It’s like 11 pm and they placed us right in the mess in a room in between all of them working.
We entered the room. The room itself wasn’t bad as it looks like it was remodeled. It was found. I DO NOT like the wood floors vinyl they are putting in these hotels, they always make the hotel feel grimy, like a hotel 6. I hate that feeling.
I checked the beds and they rolled away from the wall pretty easily. Which was odd. I always check the beds for bed bugs of course. I wish I hadn’t moved the bed. It looks like they haven’t cleaned underneath of it in years, even though it seemed to be remodeled. There was spit, chew, or pop spilled on the floor, with used toilet paper or napkins, I don’t know I gagged and pushed the bed forward.
I thought to myself, just a few hours and we are back on the road. We could hear them working in the other rooms in this room which wasn’t going to last long, not with my wife’s mouth nor my mouth.
We went back out to the car, and as I hit the door, I got a big whiff of weed. I’m not a user, nor do I condone the stuff, I don’t care if you do it, just keep it out of my face. Well, there were more guys (WORKERS) outside the door, one of which hurried and hid the joint when we came out and the others all were looking at us drinking a beer and speaking in another language, which I’ll be the first to tell you, that I get very uncomfortably when I hear a different language that seems a little geared to you. It can be obvious to the tone, I just don’t like it.
The whole operation seemed odd. The fact that they even let their workers drink and smoke pot while working in their hotel really got my blood boiling. I got a little hot-headed and was loudly speaking my dissatisfaction with the hotel.
I do tend to get loud when I get mad. But after a long day of driving and just wanting to sleep this whole situation was rubbing me the wrong way. I was pretty angry.
So we asked the front desk why they are still working and that we need to get some sleep. She said they were not supposed to be working, but we knew differently. I know for a fact they worked ALL night, I could hear them banging throughout the night, which was a little bit of bull.
Needless to say, my night wasn’t that great, and the hotel just wasn’t up to our liking…
What We liked About the Hotel
There were a few things we liked, but not many. The Breakfast was great. The sausage, eggs, and biscuits Gravy were decent. That was the blessing.
My wife could not find a hairdryer in the room which was negative, and the clerk said that they didn’t have any. But to her credit, she dug around and found one for her. As I said before the clerk was fantastic.
The bonus is that the hotel is located right next to a Steak N’ Shake and A Starbucks.
What We Didn’t Like About the Hotel
Everything aside from the clerk and the breakfast.
Even remodeled, the room felt off. It was clean for the most part, other than the underneath the beds. No bugs. That is a plus.
I didn’t care for the beds, the TV was a $98 special, and the entire room just felt CHEAP.
The remodeling thing took it to a pure hatred level. I’ll never stay there again. I’m having a hard time understanding how all of that was even legal. Something fishy there.
I did not feel safe. I was not comfortable, and I was not happy with my stay in any way. I will not ever recommend this hotel and I hope people think twice before staying here.
You Got ONE SHOT to get my attention and make things right and I will say my peace. This was a shady hotel that I’d think twice about staying at.
What Is The Big Theme Parks Hotel Review Score?
Our official Hotel Review score out of 10 is a 2.9
I can almost guarantee that this will probably be one of the worst scores I will ever give. I have NEVER experienced a mess like that place, nor have I ever had to deal with people/workers smoking pot and drinking beer on a job of remodeling a hotel at 11 PM…
WHO DOES THAT? HOW does the hotel allow that? How do they allow their guests to see that?
You will not feel safe here. You will not like the remodeling. You will feel grimy in the rooms.
This place may improve when they get the remodeling done, but judging by the room I stayed in, I don’t think so. There are things that are off with the remodeling rooms that do not make you feel comfortable.
The place was a mess, the new rooms seemed cheap, the experience was not very good. I never feel good about giving a review like this, but I speak the truth and how I feel, this hotel is a strange one.
I wish I had more time to take a whole bunch of pictures as the ones we have do not tell the story. You would have understood if you saw and experienced what we did.